ASU Library is now open for remote services only in response to COVID-19. We encourage you to check back regularly; updates will be made as changes are implemented.
Last update: August 5, 2020
The Arizona State University Library will continue to support students in every possible way during this period of online-only instruction at ASU. In addition to expanding some of our digital services, such as Ask A Librarian, our online chat service, the library is prepared to fully harness the power of its remote learning tools. I encourage you to explore the vast digital landscape of the ASU Library and become a power user of this powerful system. If you get lost or need further support, help from a library professional is just a click, text, email or call away. Should you have any concerns, please reach out to me directly at email@example.com.
Jim O'Donnell, University Librarian
The library is providing remote services only.
Need help or have questions? ASU librarians are standing by. The Ask a Librarian online chat service summer hours starti May 18: Monday-Thursday 8 am to 9 pm and Friday 8 am to 5pm. Ask an Archivist will provide online assistance for inquiries relating to our rare, distinctive and/or archival collections: Monday - Friday, 8am - 5pm.
Libraries will start to reopen for students, faculty and staff starting the week of August 10. Please see library hours for details for each location.
Note: Current ASU students without a computer and/or internet connection are eligible to check out a laptop and/or wifi hotspot. See Laptops and Hotspot Check Out for more information. If you are faculty or staff and need technology to work remotely, please contact your department, unit or college to request technology support.
Many items from the ASU Library collections are available to be requested and picked up in person at Hayden Library on the Tempe campus, including items from Music Library and Design and the Arts Library.
Please note that there may be a delay in returned items being shown as returned on your account. But please do not worry - any overdue fines that happen to accrue will be waived.
601 E. Tyler Mall
Tempe, AZ 85287-1006
Books and other physical materials:
You may request books via your Interlibrary Loan (ILLiad) account and we will attempt to fill it with an e-book through one of our partner libraries. However, this is often not possible due to our partner libraries' licensing agreements.
At this time, we are not able to fill requests for physical materials.
Options if we aren't able to get you what you'd like right now:
Contact Ask a Librarian for assistance in locating similar items that are available electronically through the ASU Library online collections.
Resubmit your request when the fall 2020 semester starts, when we anticipate more of our partner libraries reopening.
Returning Interlibrary Loan materials: If you would like to return your Interlibrary Loan materials, you may at this time be able to return these items to the exterior book returns at Hayden Library or Noble Library (Tempe campus), Downtown Phoenix campus Library (on the south side of UCENT on Polk Street), Fletcher Library (West campus) or the Polytechnic campus Library. This is outside of the libraries' normal processes that require items lent through the Interlibrary Loan process due to the limited access caused by Covid-19 protocols.
If you do return your item(s) to the exterior book returns, please make sure the book strap which contains the information needed to credit the return is in place. If the item is fragile or could be damaged by other materials dropping on it, please wrap the material in bubble wrap or place in a large envelope to protect it.
If you have any questions about your Interlibrary Loan materials, please email ASU-ILL@asu.edu and one of our staff will be in touch with you.
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