Hurricane Emergency Resources

This page is meant to serve as a collection of emergency resources and aid for individuals affected by Hurricane Florence.

Sign up to receive safety tips via text message about hurricanes by texting HURRICANE to 43362. Message & data rates may apply.

Life Threatening Emergencies

911

Non-Life Threatening Emergencies (general city information, water emergency, sewer emergency, and environmental concerns)

311

Emergency Shelter Information

211 (or 888-892-1162) 

704-376-1661 (press 1 for emergencies) - American Red Cross of the Greater Carolinas Region in Charlotte  

Report Power Outage
 Call: 800-228-8485 

Test: 57801 to reach Duke Energy

Road Conditions 
511

dial *HP for the Highway Patrol in emergency scenarios

FEMA: Hurricane Florence Resources

• https://www.fema.gov/hurricane-florence

Disaster Assistance

• https://www.disasterassistance.gov/ 

American Red Cross Safe and Well website

• a free public reunification tool that allows individuals and organizations to register and post messages to indicate that they are safe, or to search for loved ones.
• https://safeandwell.communityos.org/cms/index.php

Federal, State, Local Resources:

• Ready.gov Flooding
• Virginia EOC
• North Carolina EOC
• South Carolina EOC

Shelters

If you need a safe place to go, text SHELTER and your zip code (i.e. SHELTER 12345) to 4FEMA (43362) to locate an open emergency shelter near you.

You can also look up shelters on the FEMA App.

North Carolina

Shelters, Rescues and Storm Stats
Road Conditions
Evacuation Routes
Ferry Schedules/Info
News Releases on Florence
County Emergency Management Agencies
Find Your Flood Risk 
Disaster Assistance

South Carolina

State Office Closings
Report Power Outages
Road Conditions
Insurance Information
Business Reentry
Hotel Information
School Closings
Emergency Shelters
DHEC Information
Traffic Information
GIS

Other storm information

▪ For storm updates and other assistance, text “Florence” to 898211. This will allow you to receive updates on road conditions, gas availability trackers and a list of shelters. For help over the phone, you can also call 211.

▪ To get city of Charlotte emergency information by text message, text CHARMECK to 888777.