This page is meant to serve as a collection of emergency resources and aid for individuals affected by Hurricane Florence.
Sign up to receive safety tips via text message about hurricanes by texting HURRICANE to 43362. Message & data rates may apply.
Life Threatening Emergencies
911
Non-Life Threatening Emergencies (general city information, water emergency, sewer emergency, and environmental concerns)
311
Emergency Shelter Information
211 (or 888-892-1162)
704-376-1661 (press 1 for emergencies) - American Red Cross of the Greater Carolinas Region in Charlotte
Report Power Outage
Call: 800-228-8485
Test: 57801 to reach Duke Energy
Road Conditions
511
dial *HP for the Highway Patrol in emergency scenarios
FEMA: Hurricane Florence Resources
Disaster Assistance
American Red Cross Safe and Well website
Federal, State, Local Resources:
Shelters
If you need a safe place to go, text SHELTER and your zip code (i.e. SHELTER 12345) to 4FEMA (43362) to locate an open emergency shelter near you.
You can also look up shelters on the FEMA App.
North Carolina
Shelters, Rescues and Storm Stats
Road Conditions
Evacuation Routes
Ferry Schedules/Info
News Releases on Florence
County Emergency Management Agencies
Find Your Flood Risk
Disaster Assistance
South Carolina
State Office Closings
Report Power Outages
Road Conditions
Insurance Information
Business Reentry
Hotel Information
School Closings
Emergency Shelters
DHEC Information
Traffic Information
GIS
Other storm information
▪ For storm updates and other assistance, text “Florence” to 898211. This will allow you to receive updates on road conditions, gas availability trackers and a list of shelters. For help over the phone, you can also call 211.
▪ To get city of Charlotte emergency information by text message, text CHARMECK to 888777.
