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Online Instructor FAQ

Frequently Asked Questions

Q. Is there one place where online students can look for library information?
A. The web page Library Services for Online Students covers sources for research, classes, policies, getting help, and finding other libraries. There is also a LibGuide for Online Students, which includes information about all of the above, plus streaming media and e-resources.

Q. How can my students get help for their research?
A. Ask a Librarian service is available to answer questions about library research via phone, email, and chat. Subject librarians can also be contacted for specialized help in a specific subject or discipline.

Q. Where can my students find library materials?
A. Library One Search searches most, but not all of our resources in a simple google-like search box. Students can search the library catalog for access to all library materials.

Q. Can students get books shipped to their homes?
A. Yes. Online tudents who live outside the Phoenix metropolitan area can obtain books by requesting them. 

Q. My students need to view videos. Where can they find videos to view?
A. ASU Library licenses several video sites for free use by students.  There are also pay-per-view sources where students pay a fee to watch a video.

Q. Where can students find tutorials on using the library?
A. ASU Library has tutorials on library research skills, finding articles, and citing sources.


Top 5 Library Resources for Online Students

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For more information about our Ask a Librarian service see:


The ASU Library also has subject librarians who specialize in the literature and information in specific areas. 


Having a technical problem with any of the ASU Library's resources? Report it.  

The ASU Library acknowledges the twenty-two Native Nations that have inhabited this land for centuries. Arizona State University's four campuses are located in the Salt River Valley on ancestral territories of Indigenous peoples, including the Akimel O’odham (Pima) and Pee Posh (Maricopa) Indian Communities, whose care and keeping of these lands allows us to be here today. ASU Library acknowledges the sovereignty of these nations and seeks to foster an environment of success and possibility for Native American students and patrons. We are advocates for the incorporation of Indigenous knowledge systems and research methodologies within contemporary library practice. ASU Library welcomes members of the Akimel O’odham and Pee Posh, and all Native nations to the Library.