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Interlibrary Loan

How to request items from other libraries

ILLiad Statuses

See below for definitions of item statuses in ILLiad.

Awaiting Request Processing - The request submitted by the customer and has gone through the copyright clearance process, if necessary. It is now ready to be searched and requested from potential lenders.  Note: Items difficult to obtain may pass through this status multiple times.

Waiting for a Library to Supply - The request has been placed with potential suppliers and Interlibrary Loan is waiting for the item to be supplied by another library.

Patron Notified of Delivery – The requested material has arrived.  Article requests have been posted to the customer’s personal Interlibrary Loan account page and may be viewed by clicking on the button labeled “View/Download Electronically Received Articles”.  Physical items have been processed by ILL staff and sent to the requested pickup location.

Request Finished - The entire request process has been completed successfully.
Note: Cancelled requests are not in a “Request Finished” status and do not display under “View Request History”. Cancelled requests may be found under the “View/Resubmit Cancelled Requests” button.

Cancelled By Interlibrary Loan Staff - The request has been cancelled by Interlibrary Loan staff with an email message explaining why the request was cancelled. The reason for the cancellation is also found in your Interlibrary Loan account by clicking on the “View/Resubmit Cancelled Requests” button and looking at the detailed information for the cancelled item.

Contact Us

   ILL Office Hours: Monday - Friday 8:00am - 5:00pm

  Email: ASU-ILL@asu.edu

   Phone: (480) 965-3282

  Fax: (480) 965-9486

FedEx/UPS/Other courier service

Arizona State University
ASU Library - Interlibrary Loan
601 E Tyler Mall
Tempe, AZ 85281

Postal Service

Arizona State University
ASU Library - Interlibrary Loan
P.O. Box 871006
Tempe, AZ 85287-1006