ILL Office Hours: Monday - Friday 8:00am - 5:00pm
Interlibrary Loan
How to request items from other libraries
Lending Services for Libraries
The ASU Library will lend eligible materials to academic, public, and corporate libraries.
How to submit a request
Requests for loans or photocopies should be submitted via OCLC Worldshare Interlibrary Loan. Non-OCLC libraries must place requests using our online request system:
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Request an account by emailing ASU-ILL@asu.edu.
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You will receive an email with your assigned username and a temporary password that you should change when you log in for the first time.
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After you have registered, you may submit loan and copy requests using our online request form.
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Check the status of your requests by logging into your ILLiad/OCLC account. Requests are updated to shipped or cancelled within four business days. Contact us if the status of your request has not been updated after four business days.
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Articles will be delivered electronically. Loans will be shipped by an insured, traceable method.
Lending fees
ASU Library lends to Arizona public libraries, and public colleges or universities, at no charge. All other Arizona libraries will be charged our standard lending fees.
Invoices sent via email. Acceptable forms of payment (credit cards not accepted):
- Checks written in U.S. dollars
- Money order
- International Federation of Library Associations and Institutions (IFLA) Vouchers
- Electronic Fund Transfers (EFTs) (additional $25 administrative fee)
| Payment Options | Articles | Loans inside the U.S. | Loans outside the U.S. |
| IFM | $20 | $20 | $50 |
| Invoice | $30 | $30 | $50 |
| IFLA vouchers | 2 full IFLA | Not applicable | 5 full IFLA |
ILLiad Statuses
See below for definitions of item statuses in ILLiad.
Awaiting Request Processing - The request submitted by the customer and has gone through the copyright clearance process, if necessary. It is now ready to be searched and requested from potential lenders. Note: Items difficult to obtain may pass through this status multiple times.
Waiting for a Library to Supply - The request has been placed with potential suppliers and Interlibrary Loan is waiting for the item to be supplied by another library.
Patron Notified of Delivery – The requested material has arrived. Article requests have been posted to the customer’s personal Interlibrary Loan account page and may be viewed by clicking on the button labeled “View/Download Electronically Received Articles”. Physical items have been processed by ILL staff and sent to the requested pickup location.
Request Finished - The entire request process has been completed successfully.
Note: Cancelled requests are not in a “Request Finished” status and do not display under “View Request History”. Cancelled requests may be found under the “View/Resubmit Cancelled Requests” button.
Cancelled By Interlibrary Loan Staff - The request has been cancelled by Interlibrary Loan staff with an email message explaining why the request was cancelled. The reason for the cancellation is also found in your Interlibrary Loan account by clicking on the “View/Resubmit Cancelled Requests” button and looking at the detailed information for the cancelled item.
Item Due Back to Lending Library -- The material is now due back to the library that supplied it. This status covers materials that are checked out and overdue, items that were In Library Use Only or not picked up, or materials that have been recalled by the owning library.
Contact Us
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Email: ASU-ILL@asu.edu Phone: (480) 965-3282 Fax: (480) 965-9486 |
FedEx/UPS/Other courier service Arizona State University |
Postal Service Arizona State University |