Ask a Librarian provides help with using library and internet resources. The Ask a Librarian staff can help you with:
Ask a Librarian (http://lib.asu.edu/ask-a-librarian/) is available:
Each of our libraries has an information desk just inside the entrance. The staff at these desks will help you with finding material in the libraries, checking out books, identifying appropriate resources for you, and getting you in contact with your subject librarians. The information desks are open during all building hours.
Each of the Information Desks in the ASU Library are accessible by phone during all hours that building is open; if you are not sure which library to call, contact the Hayden Library at 480-965-3605.
Click on our email link, fill out the short form with your question and we'll get back to you within a day. Email is checked several times a day, Monday - Friday, 7:00 am to 6:00 pm and periodically throughout the weekend.
Chat service is provided Monday-Friday 9:00am-5:00pm. The librarians on the chat service are able to assist you with finding information but are not able to access your library account; so, for issues with checking out books, holds, recalls, and fines, please use our in-person, phone or email services.
Each academic unit within the university has a librarian assigned to it; these are the "subject librarians". Subject librarians are available to assist with finding the more in-depth or complicated information for that academic subject. Please feel free to contact your subject librarian directly.