The information covered on this page is divided into these areas:
Is the book you need on a different campus?
... We'll get it from the other library and deliver to the library you prefer to use. If you're an ASU Online student, we'll mail the book to your home address.
Is the book you need checked out or on hold?
... We'll get the book for you from one of our BorrowItNow partner libraries or you can place a hold on the book to be next in line to check it out.
Is the book you need not owned by the ASU Library?
... We'll find a library that does have it and borrow it from them.
Is the journal article you need not available online?
... We'll have the article scanned and placed in your online account.
And best of all? ... The service is free and most requests are filled in 2-3 days, many within 24 hours.
To find out about the Interlibrary Loan and Document Delivery services, read the instructions below
If you have any questions or difficulties registering for the Interlibrary Loan/Document Delivery services or with submitting a request, please contact our Interlibrary Loan staff at 480-965-3282 or at firstname.lastname@example.org.
If you want a book pulled and held for you or brought over from another library, you can click on the Request icon in the ASU Library online catalog in either the results list or the detailed record for the book. ASU online/distance education students can also use this service to have the book mailed to them by following the instructions on the Online/Distance Education – Book Requests web page.
Results List Example
Detailed Record Example
To activate your Interlibrary Loan account start with the Libraries home page (http://lib.asu.edu). Mouse over "My Accounts" on the black navigation bar, then click on "My Interlibrary Loan (ILLIAD) Account."
You'll be taken to the ILLiad Logon screen - click on the red, "First Time Users" link just above the login boxes.
Fill in the registration forms, submit, and you're all set to start requesting items.
If a book is checked out or on hold, you can request it from our BorrowItnow partner libraries if they have a copy to loan. Check on availability and place the request by clicking on the BorrowItNow icon in the book's catalog record. It takes about a week to receive items requested from BorrowItNow. See the BorrowItNow library guide for more details.
If the book is not available from BorrowItNow, go back to the ASU catalog record and click on the Request icon, as shown in the Request Book from an ASU Library section. Submitting the request will place a hold on the book so you can put yourself in line to check it out when it comes back. This may take up to two weeks, but it could be longer if there are other holds ahead of you. See the Recall Policy for complete details on the service.
When you are in a library database, such as ABI/Inofrm, you'll be using the yellow "Get It @ ASU" button to determine if the ASU Library has the item online.
Article Entry in ABI/Inform
Get It @ ASU Results
When Get It @ ASU indicates that the article is not online, you may use the link to request the item via the Interlibrary Loan/Document Delivery service. When you click on the "Request through Interlibrary Loan" link you'll be taken to the ILL Logon screen and once you log in, the journal article request form will be automatically filled in by the system. All you have to do is check the form for accuracy and hit the submit button.
You may also submit a request manually.
Including the ISSN (International Standard Serial Number) on a journal article request will result in a faster retrieval of the item. You can usually find the ISSN for a journal by searching Google with the name of the journal and ISSN.
"journal of social marketing" ISSN
After you submit a request, your account will show the request as "Outstanding" and give the status. Once the request is received, your account will have the request in the "Electronically Received Articles" section. You will also be sent an email indicating that the item is now available. Items stay in your account for 60 days and you may view online, print or download during that time. After 60 days, the article is removed and the only way to get the article back is to submit another request for it.