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The Ask a Librarian service provides help with using library and internet resources.   The Ask a Librarian staff can help you with:

• Locating a specific item, such as book or a journal article that your instructor has asked you to read
• Finding books and articles about a particular topic
• Differentiating between popular, trade and scholarly articles
• Creating effective search strategies
• Using the advanced features of library resources
• and more!

Start with the ASU Library home page at http://lib.asu.edu and click on the "Help" menu on the black navigation bar or the "Ask a Librarian" logo on the right-hand side:

The Ask a Librarian service (http://lib.asu.edu/ask-a-librarian/) is available:

• In-Person
• Phone
• Email
• Chat

In-Person
Each of our libraries has an information desk just inside the entrance.  The staff at these desks will help you with finding material in the libraries, checking out books, identifying appropriate resources for you, and getting you in contact with your subject librarians.   The information desks are open during all building hours.

Phone
Each of the Information Desks in the ASU Library are accessible by phone during all hours that building is open; if you are not sure which library to call, contact the Hayden Library at 480-965-3605.

Email
Click on our email link, fill out the short form with your question and we'll get back to you within a day.    Email is checked several times a day, Monday - Friday, 7:00 am to 6:00 pm and periodically throughout the weekend.

Chat
Chat service is provided Monday-Friday 9:00am-5:00pm.  The librarians on the chat service  are able to assist you with finding information but are not able to access your library account; so, for issues with checking out books, holds, recalls, and fines, please use our in-person, phone or email services.