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MKT 303: Honors Marketing Theory & Practice

Customers - Current and potential

While everyone is theoretically a potential buyer/user, this is not helpful in terms of segmentation. Purchases are made primarily by households with special age groups (Tweens, Teens, Senior Citizens), generational names (Baby Boomer, Gen X, etc), ethnic groups, life stages, and lifestyles. Geographic location, income, occupation, and education levels are often used, too.  In some industries there is a category -- early adopters -- which is critical for launching a product.

Check Mintel Academic Reports for the market of the product line, which also includes typical customers. Also check by generational, age and ethnic groups.

Check Passport for any market data or analysis of the market for the product line for any customer information and any demographic information.

Check Polling sources: Gallup Poll, Harris Polls, iPoll Databank, Pew Research Center, or Public Agenda

Use ABI/Inform to look for more information, especially any areas not covered by the above.