ASU Online Library Guide
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Need More Help?
ASU Directory
Help Center and Technical Support | 1-855-278-5080
Library Accessibility Services | 1-480-965-2600 or accessibilityservices@asu.edu
Interlibrary Loan | 1-480-965-3282 or ASU-ILL@asu.edu
Borrowing and How it Works
In this section, we will review borrowing, requesting, returning and renewing both digital and physical materials. We will also cover the policies for these services.
You can receive ASU Library materials through a few different methods. You can borrow books directly, or place books on hold to have them picked up at one of the ASU campus libraries; if you live outside of Maricopa County, books can be shipped to you.* You can have materials digitally sent to you, too. If ASU does not have the material available, ASU can lend from partner libraries for you through Interlibrary Loan. These can also be physically mailed or sent digitally. We will start with the accounts you will use to manage the materials borrowed and requested, then discuss the process of requesting the materials.
*If you live in Maricopa County, books will not be delivered to you. You will have to arrange to pick it up at one of the ASU campus libraries.
Your Library Accounts
You have accounts with ASU Library that allow you to manage checked out items, item requests, document deliveries, etc.
On the ASU Library Homepage, lib.asu.edu, the black bar at the top has a tab labelled 'Accounts.' This is where you can add access your My Library Account and My ILLiad Account.
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Borrowing, Returning, and Requesting Materials
As an online student, you are able to request materials from ASU Library, request from an external library through Interlibrary Loan, or request an article/chapter scan from a physical material that ASU Library owns. To request, use the Library One Search on the Library homepage to locate the material of interest. Once you select the record, there will be a button to Request ASU Copy. Below is an example of where this would be located in the record.
(For materials available through Interlibrary Loan or able to be digitized from ASU Library's collections, you will select Request Options instead of Request ASU Copy).
Please review the ASU's Borrowing Loan Policy prior to borrowing any materials.
- For Interlibrary Loan or digitizing material (requesting a scan of an article or chapter from a physical material), there will be steps listed of what you will need to do next. Visit this site for more information on this process.
- For home delivery, you will be prompted to fill out the form with your shipping information. ASU Library covers the cost of shipping, including the cost of return. Packages are shipped FedEx 2-Day. A FedEx return label is included in the shipment, and the recipient is responsible for lost or damaged materials. Visit this site for more information on this process.
FOR ALL STUDENTS IN MARICOPA COUNTY: Home delivery is not available. You are required to come to the library and do curbside pick-up. Read more on returning materials to the ASU Campus.
As an ASU student, you may also borrow materials from university libraries that belong to the Greater Western Library Alliance (GWLA). Visit this list of GWLA member libraries and how to plan your visit.
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Visit the e-Books page to learn more about how to access and use the electronic books, textbooks, and reference books available.